FAQ's

Q: Where are you located?

Our two office locations are:260 Doughty Boulevard, Inwood, NY 11096526 Beach 20th St., Far Rockaway, NY 11691

FAQ's

Frequently Asked Questions

What does your company do?

We are a NYS Department of Health Licensed Home Care Service Agency that provides Home Health Aides (HHA) and Personal Care Aides (PCA) to service patients in their homes. We are also a CDPAP agency that is authorized to act as a payer for PAs under the Consumer Directed Personal Assistant Program in the state of New York.

Where are you located?

Our two office locations are:

260 Doughty Boulevard, Inwood, NY 11096

526 Beach 20th St., Far Rockaway, NY 11691

Who pays for home care ?

Home care can be covered from a number of different ways including: Medicaid, Medicare, Long-term care insurance, and credit card.

Do you accept Medicaid ?

Yes we do! We proudly work with the leading managed Medicaid plans in the state.

Do you assist with Medicaid planning?

Absolutely! And the best part is, it comes at no cost to you as long as you want and enroll in a managed Medicaid plan that caters to individuals in need of home care/CDPAP. Click *here* to have someone reach out to you with more information.

How many hours will I get of service ?

We do not determine the hours, the managed Medicaid plan does. But we will help you every step of the way to maximize on the services that you need and are entitled to.

My family member is at another agency now and we are unhappy, can we switch them over to you?

Just call us at 516-239-8693 and ask for intake and we will assist you in a quick and seamless transition.

How long does this whole process take?

The quickest it can take is just a few short weeks.

Is your company looking to hire?

Yes, we are now hiring Home Health Aides (HHA), Personal Care Aides (PCA) and nurses to service and treat patients in their homes. You can apply online here https:/rockawayhc.com/work-for-rockaway/

Do you provide training?

Yes! Usually, training lasts just a couple of days and you can be working almost immediately. We also offer a free training program to become certified to work as a PCA (Personal Care Aide), click here to learn more.

Can I really get paid to take care of someone that I know?

Yes you can! Click here for more information.

Can I apply Online to work for you?

Yes! Go to https://rockawayhc.com/work-for-rockaway/

Do I need to come down to your office?

No. The entire application process can be completed online.

Are the hours flexible?

You can choose exactly how many hours to work and when to work. It’s all up to you! We work around your schedule.

How often do aides get paid?

Our regular payroll is every other week. You can also sign up to get paid every day if you’d like.

Do you work with languages besides English?

We are happy to fully accommodate most major languages spoken.

I want to speak to someone about how much we love our home health aide, who can I talk to?

Please call your care coordinator and tell them! Your call means the world to us and we love hearing how happy you are.

FAQ's

Frequently Asked Questions

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